PxlLaw

PxlLaw Privacy Policy

Effective date: 20 October 2026

PxlBrain LLP ("PxlBrain", "we", "us") operates PxlLaw, available at www.pxllaw.com and related applications (the "Platform"). This policy explains what personal data we collect, why we use it, and your rights. It is published under the Information Technology Act, 2000, its rules, and the Digital Personal Data Protection Act, 2023 and its rules, as applicable. By using the Platform, you consent to the practices described here.

1. Information we collect

  • Account information: name, email address, phone number, firm or company name, and professional details such as Bar Council enrolment number.
  • Billing information: billing address, GSTIN and transaction records. Card and bank details are handled by our payment provider; we do not store them.
  • Documents you upload: files, text and prompts you submit, and the results the Platform generates. We process these only to provide the service to you and your organisation, which remains responsible for the personal data within them.
  • Public court information: case details, cause lists, orders and judgments published by courts and tribunals, including names of parties and advocates that appear in them.
  • Connected services: if you choose to connect them, the mobile number you register for WhatsApp or SMS alerts, and limited calendar access to add hearing dates and reminders.
  • Usage and device information: IP address, browser and device type, pages and features used, and cookies needed to run the Platform.

2. How we use it

We use this information to:

  • provide, maintain and secure the Platform, including case tracking, document analysis and research features;
  • send case updates, hearing alerts and service notices;
  • handle billing, support and legal compliance; and
  • improve the Platform using aggregated or de-identified usage statistics.

We do not sell personal data, and we do not use your uploaded documents to train AI models.

3. Sharing

We share information only with:

  • service providers who help us run the Platform, such as cloud hosting, AI model, document processing, payment, messaging, calendar and analytics providers, who are bound to use it only on our instructions;
  • authorities, where required by law; and
  • a successor, in the event of a merger, acquisition or sale of our business.

Some of these providers may store or process data outside India, subject to applicable Indian law.

If you connect a Google calendar, PxlLaw's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

4. Retention

We keep personal data only as long as needed to provide the Platform or as required by law, and then delete or anonymise it.

5. Security

We use reasonable security practices to protect personal data. No system is completely secure, and we cannot guarantee absolute security. We will notify personal data breaches as required by law.

6. Your rights

You may access, correct or erase your personal data, withdraw consent, nominate someone to exercise your rights on your behalf, and raise a grievance, by writing to support@pxlbrain.com. Withdrawing consent may mean we can no longer provide the Platform. If your grievance is not resolved, you may approach the Data Protection Board of India.

If your information appears in a document uploaded by a law firm, please contact that firm. If you believe public court information about you on the Platform is inaccurate, write to us.

7. Children

The Platform is intended for professionals aged 18 and over. We do not knowingly collect data from children as account holders.

8. Changes

We may update this policy from time to time. Changes take effect when posted on this page.

9. Grievance Officer and contact

Questions and complaints may be sent to our Grievance Officer, who will respond within the timelines required by law.